The instructions for use can be found on each product page — simply scroll down to view them. We also offer YouTube videos and tutorials that show how to use our products, prepare surfaces, and choose the right products. If you need more help, feel free to contact our team by email or phone for detailed guidance.

If you have any questions about order processing, delivery, or our products, please contact our service team at customer@epodex.com so we can find a solution together. Your satisfaction is our top priority.

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return. To be eligible, items must be unused, in their original condition and packaging, and include proof of purchase.

To start a return, contact us at customer@epodex.com. Items sent back without requesting a return first will not be accepted. Please note that return shipping costs are the responsibility of the customer

If your parcel or products arrive damaged, please contact our service team immediately. Send photos of the damaged goods by email, include your order number, and if possible indicate which components are damaged. Damages must be reported within 7 days of the delivery date. Our team will make sure the damaged products are replaced as quickly as possible.

No — we do not ship on weekends or public holidays. Our warehouse is open Monday to Friday.

Unfortunately, we do not currently have a showroom.

No — we are an online shop, and our products are only available through our website.

Yes — we sell to both private customers and trade professionals.

We ship with a variety of trusted carriers, including Canada Post, FedEx, and UPS. The shipping carrier is selected based on your delivery location and the size and weight of your order.

No — unfortunately payment on delivery is not available.

We offer several secure and convenient payment methods:

• Credit Card (MasterCard, Visa, Amex, Maestro, etc.) — securely processed via Stripe, with no additional fees. Your card is charged immediately after checkout.
• PayPal — fast and secure payment; you will be redirected to PayPal to complete your purchase.
• Amazon Pay — check out easily using your existing Amazon account and saved details.
• Klarna Slice It — pay in installments over time (typically 3–36 months, with or without interest).
• Apple Pay — automatically available when using a compatible Apple device.
• Klarna Pay Later — monthly financing through Klarna.
• Afterpay — buy now, receive your order, and pay later in four fortnightly installments over eight weeks.

No — you can order as a guest, so creating an account is not required.

Please contact our team by email, and we will assist you as soon as possible.

First, try to reset your password. If that doesn’t work, please contact our team by email and we will help you.

Yes — if your order is confirmed but not yet processed, we may be able to cancel it. Please contact us as soon as possible at customer@epodex.com, as orders are usually processed within 1–2 business days. Once an order has been processed, cancellation is no longer possible and you will need to follow our return policy.

Please contact us by email at customer@epodex.com, include your order number, and tell us which item is missing so our team can arrange a reshipment as quickly as possible.

If you received the wrong product, please send us an email at customer@epodex.com with your name, order number, and photos of the items received. If possible, also let us know what is missing from your order so we can resolve the issue quickly.

To modify or add information for the carrier after your order is placed, please contact us by email at customer@epodex.com and include your full address and order number.

You can track your order and check its status on our website. Once your order ships, you will receive a shipping confirmation email with a tracking link.

Orders are prepared after payment is received. Typical delivery time is 1–5 business days.

Shipping costs are based on the order total:

• Free shipping within the contiguous Canada on orders over $100.00
• $9.99 flat rate for orders under $100.00

Yes — our marketing team reviews partnership and collaboration inquiries individually. Please send us an email to customer@epodex.com with details about your project and your expectations for the collaboration.

No — we do not offer training courses, and you do not need a training course to use our products. We provide video tutorials, and our team is available to answer questions if you need help.

Unfortunately, we do not have technicians available to visit job sites. If you need help with your project, please contact us by email at customer@epodex.com and include photos, and we will provide you with the best possible solution.

Yes — we work closely with many installers. Please send us an email at customer@epodex.com with a description of your project and your address, and we will check availability in your area.

You can request the technical and safety data sheets by emailing our support team at customer@epodex.com. We will send you the PDF files as soon as possible.

Once we receive and inspect your return, we will notify you whether the refund is approved. If approved, the refund will be issued to your original payment method within 14 days.

Please note that only the value of the goods is refunded — delivery fees are not refunded. Processing times may vary depending on your bank or credit card provider. Return shipping costs and any loss of value of the goods are the customer’s responsibility.

The F/BVT code and date engraved on the bottle are the manufacturer’s mould or production codes. They do not refer to the product inside the bottle.

We want you to be completely satisfied with our products and service. If you are not satisfied, our satisfaction guarantee allows you to request help or a return under our 30-day return policy.

If you receive a defective, damaged, or incorrect item, please contact us immediately at customer@epodex.com so we can evaluate the issue and provide a solution. Our support team is available to assist you.

We are 100% confident in the quality of our products, and we want you to feel the same. You can test a small amount of your order to experience the quality for yourself. If you are not satisfied, you can return your order and receive a refund of the purchase price.

Please send us an email at customer@epodex.com with all relevant details about your order, and our team will send you the information as quickly as possible.

This can happen for a few reasons:

• A colour has not been selected (if the product is available in several colours, a colour must be selected before adding to cart).
• A quantity has not been selected (choose the required amount by weight or surface area).
• Required options have not been completed (even if you do not want an accessory kit or finish, you still need to select this option).
• The product is currently unavailable.

If none of these solutions help, please send us an email with a screenshot so our IT team can investigate and resolve the issue as quickly as possible.

Microcement is a highly durable coating applied in two layers and mixed with Liquid B (acrylic binder). It can be used on floors, walls, ceilings, and furniture and is available in two grain sizes.

The layered application creates a unique textured finish and provides excellent resistance to wear and scratches. When sealed with a PU Finish, Microcement is suitable for bathrooms, wet rooms, and outdoor areas.

Concrete Effect is a more cost-effective alternative designed for walls and decorative surfaces that are not exposed to heavy wear. It is applied in one layer and comes in one grain size (slightly finer than Medium Microcement).

It is easier to sand, making it ideal for decorative or temporary projects. A PU Finish can also be applied for additional protection.

In summary:
Choose Microcement for durability and high-traffic areas.
Choose Concrete Effect for decorative wall finishes with lighter use.

Microcement is mixed by weight using Microcement Powder (A) and Liquid B.

Medium Grain Microcement

• Mixing ratio: 100 : 20
• Example: 7 kg Powder + 1.4 kg Liquid B
• Add WB Pigment to achieve your desired colour

Large Grain Microcement

• Mixing ratio: 100 : 25
• Example: 7 kg Powder + 1.75 kg Liquid B
• Add WB Pigment to achieve your desired colour

You can add between 2% and 10% WB Pigment to the mixture.

All Microcement sets are supplied with 2% WB Pigment, which matches the colours shown on our website.
For more intense colours, you can increase the pigment up to 10%. Additional WB Pigment must be ordered separately.

The mixing ratio for Concrete Effect is 5:2 —
that means 5 parts powder to 2 parts water (by weight).

For example:
5 kg Concrete Effect powder mixed with 2 L of water.

The Putty Primer should be mixed as follows:

• 5 kg of Putty Primer
• 2 L of water

Mix thoroughly until you achieve a smooth, lump-free consistency before application.

For mixing, pour the complete contents of EP Levelling Compound component B and 10 kg of quartz sand into the container of EP Levelling Compound component A and mix slowly and thoroughly with a drill for approx. 3 minutes at 300-400 rpm. 

Use a 3:1 ratio for partial mixture; also add 100 % Quartz sand (e.g. 750 g A + 250 g B + 1.00 kg Quartz sand)

Mix all components thoroughly until you achieve a uniform consistency before application.

The mixing ratio for the 2K bonding primer is 5:1.

For example:

• 1 kg Bonding Primer (Resin)
• 0.2 kg Bonding Primer (Hardener)

Mix both components thoroughly before application to ensure proper performance and adhesion.

The deep primer is ready to use and does not need to be mixed with any other product.

The coverage is approximately 1 kg per 7 m², depending on the absorbency of the surface.

Microcement and Concrete Effect should be applied at temperatures between 10°C and 25°C, with an ideal temperature of around 20°C for best results.

First, ensure the surface is stable, clean, dry, and free of dust or grease. Sand any uneven areas.

Priming:

• For tiled or non-absorbent walls, use PUTTY PRIMER.
• For absorbent walls, apply 2 coats of DEEP PRIMER.
  Allow the primer to dry completely before continuing.

Application: 

Apply Medium Grain Microcement in two layers, mixed with Liquid B and WB Pigment as recommended.
Let the first layer dry, sand imperfections, remove dust, and apply the second layer within 24 hours. If more than 24 hours pass, lightly sand and apply a thin layer of Liquid B before recoating.

Sealing (after 48 hours):
Seal with 2K PU Finish (9:1 mixing ratio). Apply two thin coats, with the second coat applied after 16 hours.

The surface is walkable after 16 hours and fully cured after approximately 4 days.

Make sure the floor is stable, load-bearing, clean, dry, and sanded smooth before starting.

Priming:

• Use 2K EP Levelling Compound for tiled or uneven floors.
• Use 2 coats of Deep Primer for absorbent, levelled floors.
• Use 2K Bonding Primer for non-absorbent, levelled floors.
  Allow the primer to dry completely to prevent cracking.

Application:
Apply Large Grain Microcement as the first layer, mixed with Liquid B and 2% WB Pigment (up to 10% for deeper colours). Let it dry, sand imperfections, and remove dust.
Apply Medium Grain Microcement as the second layer within 24 hours. If more than 24 hours pass, lightly sand and apply a thin layer of Liquid B before recoating.

Sealing (after 48 hours):
Seal with 2K PU Finish (9:1 mixing ratio). Apply two thin coats, with the second coat applied after 16 hours.

The surface is walkable after 16 hours (at 20°C) and fully cured after approximately 4 days.

Make sure the furniture is stable, solid, clean, dry, and sanded smooth before starting.

Priming:

• Use Putty Primer if the surface needs levelling.
• Use 2K Bonding Primer for non-absorbent surfaces.
• Use Deep Primer for absorbent surfaces.
  Allow the primer to dry completely to prevent cracking.

Application:
Apply Medium Grain Microcement as the first layer (mixing ratio 100:20 – e.g., 7 kg Powder + 1.4 kg Liquid B). Add 2% WB Pigment (up to 10% for deeper colours). Apply thinly with a trowel and let dry. Sand imperfections and remove dust.

Apply the second layer within 24 hours. If more than 24 hours pass, lightly sand and apply a thin layer of Liquid B before recoating.

Sealing (after 48 hours):
Seal with 2K PU Finish (9:1 mixing ratio). Apply two thin coats, with the second coat applied after 16 hours.

The surface is fully cured after approximately 4 days.

At 20°C, the waiting time between coats is:

• Minimum: 8 hours
• Maximum: 24 hours

If you apply the second coat too early (before 8 hours):
The first layer may still contain excess moisture, which can lead to cracking.

If you apply the second coat too late (after 24 hours):
The first layer may be too dry and porous, allowing trapped air to rise into the fresh coat and cause bubbles.

If more than 24 hours have passed:

• Lightly sand the surface
• Apply a thin layer of Liquid B
• Apply the second coat while the Liquid B is still wet

Important in warmer temperatures (above 20°C):
Microcement dries faster, increasing the risk of bubbles. In warmer conditions:

• Sand as you approach 24 hours
• Apply a thin layer of Liquid B before recoating
• Slightly increase the amount of Liquid B in your mix to slow hardening and improve self-venting

Following the correct timing ensures a smooth, durable, and bubble-free finish.

At an ideal temperature of 20°C, Microcement dries and reaches initial mechanical strength within 8 hours. Full chemical curing is completed after approximately 7 days.

Ensure the surface is stable, dry, clean, and sanded smooth.

Mix Concrete Effect powder with water in a 5:2 ratio by weight (e.g., 1 kg powder with 0.2 L water). Add approximately 2% WB Pigment for colour.

Apply evenly with a trowel.

• Working time: approx. 30 minutes
• Coverage: approx. 1 kg/m² per 1mm thickness
• Drying time: approx. 24 hours

Mix in small batches and use cold water to extend working time.

Concrete Effect dries and reaches mechanical strength within approximately 20–24 hours.

However, full chemical curing is completed after about 7 days.

After mixing, you have approximately 30 minutes of working time with Concrete Effect, as it sets quickly.

The pot life is also around 30 minutes, so we recommend mixing in small batches to avoid material waste.

The PU Finish can be applied:

• At least 48 hours after the final layer of Microcement
• At least 24 hours after the final layer of Concrete Effect

This waiting time ensures the surface has properly dried before sealing.

No, 1K Concrete Effect is not suitable for floors.

For flooring applications, we recommend using Microcement, as it is more durable and better suited for high-traffic areas. We offer a dedicated Microcement flooring set for this purpose.

For maximum protection, we also recommend applying two coats of PU sealer on top of the Microcement.

Additionally, a suitable primer must be applied underneath the Microcement, depending on the type of surface.

Microcement is only waterproof when it is properly sealed with polyurethane resin.

Without the protective polyurethane topcoat, Microcement is not fully water-resistant. For bathrooms, showers, wet rooms, or outdoor areas, applying the 2K PU Finish is essential to ensure long-term water protection and durability.

You can make Concrete Effect waterproof by applying two layers of 2K PU Finish.

The PU Finish seals the surface and provides protection against water and moisture.

Yes, priming is always required before applying Microcement.

Using the correct primer for your specific surface ensures proper adhesion, durability, and long-term performance.

If primer is not applied:

• The Microcement may not bond properly
• The surface can weaken or delaminate over time
• Porous substrates can release air, causing bubbles
• Cracking or detachment may occur

Priming reduces surface absorption, strengthens adhesion, and helps achieve a smooth, durable, and long-lasting finish.

No, you do not need a primer under Concrete Effect.

It is only important to ensure the surface is properly cleaned and degreased before application.

If you want to level tiled walls before applying Concrete Effect, you can either use Putty Primer or apply an additional layer of Concrete Effect to achieve a smooth surface.

No, we do not recommend applying our microcement in a pool. 

When working in a pool, our microcement must be sealed with a polyurethane specially made from permanent water exposure. Our PU Finish isn't suitable for permanent water exposure and therefore can't be applied in a pool.

Yes, you can apply Microcement outdoors.

Please note that sunlight and temperature fluctuations may slightly affect the final colour. If possible, protect the surface from direct sun exposure while it is drying.

Make sure it does not rain during application and for at least 48 hours after applying Microcement. If the surface gets wet while drying, it may cause permanent stains.

If staining occurs, allow the surface to dry completely and apply a new layer of Microcement to cover the affected area.

No. When applying Microcement on floors, you must begin with a layer of Large Grain Microcement.

The large grain provides higher compressive strength and improved durability, creating a strong and stable base. The second layer is then applied using Medium Grain Microcement to achieve the final texture and finish.

No, Putty Primer cannot be used on floors, as it is not resistant to heavy wear and mechanical stress.

For flooring applications, please use the appropriate floor primer, such as 2K EP Levelling Compound or 2K Bonding Primer, depending on the substrate.

It is completely normal not to see a strong Microcement effect after just one layer.

The desired textured finish is typically achieved with two layers. The first layer acts as a base, while the second layer builds up the texture and enhances the overall visual effect.

For the best result, always apply the recommended two-layer system.

The maximum coating height of Concrete Effect is 10 cm per application process at 20°C.

The consumption of Concrete Effect is approximately 1 kg/m² per 1 mm thickness.

Yes, the finish you choose can slightly affect the appearance.

Applying 2K PU Finish Matte will not significantly change the colour and will keep the appearance closer to the original shade.

If your floor has an expansion joint, we recommend keeping the joint visible in the Microcement and seal it with silicone or acrylic after curing to prevent dust and dirt buildup.

No, if your floor is stable and not subject to movement, you do not need to add an additional edge strip or expansion joint before applying Microcement.

However, the existing substrate must be professionally constructed and comply with building regulations. A stable and properly built floor is essential to prevent cracking in the finished Microcement surface.

No. Microcement is a finishing layer and does not replace the required structural waterproofing.

Your bathroom must be properly sealed in accordance with building regulations before applying Microcement. Proper substrate waterproofing is essential to ensure long-term durability and prevent moisture damage.

When applying Microcement continuously across multiple rooms, it is recommended to create an expansion joint in the Microcement layer at door transitions.

After the Microcement has cured, cut a 2 mm joint at the doorway using a circular saw. This allows for slight movement between rooms and helps prevent cracking.

Seal the joint with silicone or acrylic to prevent dust and debris from entering and to maintain a clean finish.

It is important to wait until the concrete, screed, or levelling compound is fully dry and no longer moving before applying Microcement.

In some cases — especially in new buildings — concrete or screed can continue to move for up to one year. Applying Microcement too early may lead to cracking.

To determine the correct waiting time, consult the professional who installed the concrete or screed.

No, we do not recommend using Microcement to fill cracks.

Microcement is designed as a finishing topcoat, not a repair product. It should not be applied over a cracked or unstable substrate.

All cracks must be properly repaired and the floor stabilized before applying Microcement to prevent future damage or cracking in the finished surface.

No, not without proper preparation.

If the existing tiles are no longer watertight, they must be professionally waterproofed before applying Microcement. Microcement is a decorative and finishing layer and does not replace structural waterproofing.

Ensuring the substrate is fully sealed and compliant with building regulations is essential to prevent future moisture damage.

Yes, Microcement is applied with a trowel and can be used on vertical surfaces and sloped areas.

It is suitable for walls, stairs, and other inclined surfaces, provided the substrate is properly prepared and primed.

If you apply Microcement while the primer is still wet, the trapped moisture can migrate into the Microcement layer and cause cracking.

Always allow the primer to dry completely before applying Microcement to ensure proper adhesion and a durable finish.

No, our Microcement cannot be made self-levelling.

We do not recommend adding more Liquid B than the specified mixing ratio. Adding too much Liquid B may cause discolouration and negatively affect the final result.

Applying Microcement near a heat source, in a hot room, or in direct sunlight will cause it to harden faster.

If Microcement dries too quickly, it can lead to colour variations and may even cause cracking.

For best results, apply Microcement in recommended temperature conditions and avoid direct heat or sun exposure during application and drying.

If the temperature is too cold, Microcement will take longer to cure.

At very low temperatures, it may not dry properly at all.

Cold conditions can also cause colour variations in the finished surface.

For best results, apply Microcement within the recommended temperature range and keep the temperature stable and consistent during application and curing.

Yes, Microcement can be applied to a wooden floor — but only with proper preparation.

Wood is not dimensionally stable and can move over time. It is essential to stabilize and reinforce the wooden substrate before applying Microcement to prevent cracking in the finished surface.

Microcement can only be applied on a surface that is properly stabilized.

Warping or non-dimensionally stable surfaces must be reinforced and stabilized first. If the substrate continues to move, it will lead to cracks in the finished Microcement surface.

Failing to stabilize the surface before application will almost certainly result in cracking.

To achieve a seamless finish across multiple surfaces (such as wall and floor or wall and furniture), you must use the same grain size for the final layer.

If you use the same colour but a different grain size on each surface, slight colour variations may appear.

For a truly seamless wall-to-floor Microcement finish, always apply the same grain size in the top layer on all connected surfaces.

No, the same WB Pigment colour can look slightly different depending on the Microcement grain size and when used in Concrete Effect.

Differences in grain size and texture influence how the colour is reflected, so slight variations in shade are normal — especially when products are placed next to each other.

You can use the Floor Set on walls if you prefer, although it is more than what is technically needed for vertical surfaces. For walls, we recommend the Wall Set because it is more cost-effective and designed specifically for wall applications.

However, you cannot use the Wall Set on floors. Floors require the large grain size base layer that is only included in the Floor Set. This ensures proper strength, stability, and long-term durability under foot traffic.

The Concrete Effect grain size is slightly finer than Medium Grain Microcement.

This results in a smoother texture compared to Medium Microcement.

We offer Microcement in different grain sizes to suit your project needs:

• Large Grain: 80 µm
• Medium Grain: 330 µm

Each grain size creates a different texture and is used depending on the surface and desired finish.

For the best and most seamless result, we recommend applying each Microcement layer to the entire surface on the same day.

If you’re working on separate areas (for example, different walls), you can complete one wall one day and another wall on a different day without any issues.

However, patching or redoing only a small section of an already finished surface can be visible. Blending Microcement into an existing area requires advanced technique, and even then, slight variations in texture or shade may appear.

For the most consistent finish, full-surface application is always recommended.

Yes, Microcement can be applied to ceilings. 

We recommend using the Microcement Wall Set for ceiling applications, as it is designed for vertical surfaces and is easier to work with overhead.

Use masking tape and plastic drop cloths to protect drains and any areas you don’t want to coat with Microcement. Apply the tape carefully to create clean edges.

For the best result, remove the masking tape before the Microcement is completely dry. This helps achieve a sharp, clean edge and prevents the material from lifting or cracking along the tape line.

Yes, Microcement can be applied directly over bathroom tiles with the correct preparation.

For tiled walls:
Prime the surface with Putty Primer, then apply the Microcement Bathroom Set (Wall Option).

For tiled floors:
Prime with 2K EP Levelling Compound to create a stable, even base, then apply the Microcement Bathroom Set (Floor Option).

Proper preparation and priming are essential for strong adhesion and a durable, seamless finish.

If rain hits your Microcement before it is completely dry, let it dry fully first. Then sand the surface, apply a thin coat of Liquid B, and reapply a new layer of Microcement.

Rain on drying Microcement can cause stains that will not disappear after drying, so refinishing the surface is usually necessary.

No, Microcement cannot be applied over vinyl. The vinyl must be completely removed before applying Microcement to ensure proper adhesion and long-term durability.

When Microcement gets wet, it can temporarily appear darker or stained — especially if it has not yet been sealed.

Let the surface dry completely. If the marks disappear once dry, simply apply 2 layers of 2K PU Finish to properly seal and protect it. If the stains remain after drying, lightly sand the surface and apply a new thin layer of Microcement, then seal it with 2 layers of 2K PU Finish once dry.

No, Microcement must not be applied to a wet substrate.

Applying Microcement on a damp or wet surface can cause cracking or bubbles as the substrate dries and releases moisture. Always ensure the surface is completely dry and properly prepared before application.

Yes, Concrete Effect can be applied on shower walls when properly sealed with our PU Finish. Proper sealing is essential to protect the surface from moisture and ensure long-term durability.

No, we do not recommend applying Microcement or Concrete Effect inside a moving vehicle.

The constant vibration and movement of the vehicle can cause the material to shift, which may result in cracks over time.

Yes, Concrete Effect can be applied to furniture.

However, please note that Microcement is more resistant and durable. For furniture exposed to heavy wear and tear, we recommend using Microcement for better long-term performance.

The 2K Bonding Primer is a two-component product.

• Drying time: 8 to 24 hours
• Full cure time: 7 days

Always allow proper drying before applying the next layer.

No, we do not recommend applying Microcement on top of bitumen.

Bitumen is not structural or load-bearing, which can lead to poor adhesion and cracking over time. Always apply Microcement to a stable, solid substrate.

No, the 2K EP Levelling Compound is designed for floors only and should not be used on walls.

No, the 1K Primer is not suitable for use under Microcement or Concrete Effect.

We do not offer any additional pre-made Microcement or Concrete Effect sets beyond those listed on our website.

However, you can order Microcement or Concrete Effect without pigment and mix it with any of our WB Pigments to create your desired colour.

The 2K EP Levelling Compound has a curing time of min. 16 hours at 20°C.

Allow it to cure before applying the next layer.

For both Microcement and Concrete Effect, the WB Pigment amount is calculated based on the total mixture, not just the powder.

• Microcement: Add approximately 2% WB Pigment to the combined weight of Microcement powder + Liquid B.
• Concrete Effect: Add approximately 2% WB Pigment to the total mixture of Concrete Effect + water.

Orders include slightly extra pigment if a more intense colour is desired. For example, for 5 kg Concrete Effect + 2 L water, we supply 2 × 100 g WB Pigment, which equals approximately 2.8% pigment ratio.

The working time of the Putty Primer is approximately 30 minutes.

Be sure to apply it within this time frame for best results.

The Deep Primer is a ready-to-use liquid and does not have a specific working time.

It can be applied directly without mixing.

The working time of the 2K Bonding Primer is approximately 90 minutes.

Make sure to apply it within this timeframe after mixing the two components.

The slip resistance of Microcement depends on the grain size, application technique, and the type of sealant used.

In wet conditions, Microcement typically has a slip resistance in the range of R11 to R12 according to the DIN 51130 classification.

No, we do not recommend walking on Microcement with spiked shoes.

Spikes can damage or alter the surface finish and leave permanent marks.

Yes, we recommend lightly sanding the tiles before applying Putty Primer.

Sanding helps improve adhesion and ensures a stronger bond between the tiles and the primer.

Yes, Microcement can be applied over underfloor heating.

Make sure the heating system is properly installed and turned off during application and drying to avoid cracking.

No, we do not recommend sealing Microcement or Concrete Effect with polyurethane resins.

For proper protection and performance, we recommend using our PU Finish system instead.

Yes, both Microcement and Concrete Effect can be painted over.

No primer is required. Make sure the surface is clean, dry, and fully cured before applying paint.

Concrete Effect cannot be peeled off, but it can be sanded down until smooth and then painted over.

Proper sanding will create an even surface ready for a new finish.

No, glitter cannot be added to Concrete Effect or Microcement. It would be possible to add glitter to the PU Finish to achieve a light shimmer only.

If you are looking for a glittery or metallic finish, we recommend using our Micrometal system instead.

The maximum depth allowed with the 2K EP Levelling Compound is 3 cm.

Do not exceed this thickness in a single application.

We recommend waiting 24 hours after applying Putty Primer before applying Microcement.

This ensures proper drying and optimal adhesion.

No, Microcement should not be used to level or fill grout lines.

It is important to properly level the grout joints first using a suitable levelling product. Microcement is a finishing layer and should be applied to an even, stable surface.

No, fiberglass mesh is not required on stable, non-moving floors.

Mesh is only necessary when reinforcing an unstable substrate or when covering existing expansion joints (if you do not want the joint to transfer through the Microcement). For solid, stable flooring, no mesh reinforcement is needed.

Bubbles in Microcement can appear in either the first or second layer.

If they occur in the first layer, the substrate was likely too porous or not properly primed.
If they appear in the second layer, the first layer may have been too dry, allowing trapped air to rise into the fresh coat.
Bubbles can also form if the Microcement was mixed too quickly and did not have time to vent.

How to fix it:
Once dry, sand the surface smooth, apply a thin coat of Liquid B, and then apply a new thin layer of Microcement.

How to prevent bubbles when mixing:

• Use an electric drill on the lowest speed setting.
• Keep the mixing paddle fully below the surface.
• Avoid fast or up-and-down movements.
• Let the mixture rest for up to 5 minutes after mixing to release trapped air before application.

If you notice small clumps in your Microcement or Concrete Effect during application, don’t worry.

Simply go over the unmixed clumps with your trowel and smooth them out until they disappear. With proper pressure and technique, the material will blend evenly into the surface.

Colour differences in Microcement can happen for several reasons:

• Adding slightly more or less WB pigment can change the final colour.
• Applying the Microcement thicker or thinner will affect the shade.
• Different grain sizes naturally have slight colour variations.
• If the surface dries too quickly (sun or high heat), the colour may change.
• Adding too much Liquid B can alter the tone.
• If the WB pigment is not mixed thoroughly, uneven colour can appear.

For the most consistent result, always measure carefully, mix thoroughly, and apply evenly under stable conditions.

Black lines on Microcement are usually burn marks caused by using the wrong trowel.

To avoid this, use a rounded-edge trowel with a maximum thickness of 3 mm. The correct trowel helps prevent surface burns and ensures a smooth, clean finish.

It’s normal for Microcement to look slightly uneven or patchy immediately after application. This is due to the natural drying process, the size of the surface area, and variations in layer thickness.

Thicker areas take longer to dry, which can temporarily affect the appearance of the colour.

After applying two coats, Microcement typically requires 24–48 hours to dry fully. Once completely dry, the true and final colour will become visible.

For best results, allow the surface to cure fully before evaluating the final appearance.

The appearance of Microcement can vary depending on the lighting conditions.

In bright rooms with cooler light sources, the colour may appear lighter and cooler in tone.

In rooms with warm lighting, the colour can look warmer and slightly more yellow.

Lighting plays an important role in how the final shade is perceived, so we recommend testing a sample in your actual space before making a final decision.

If the Microcement is too thick, you can carefully add a small amount of Liquid B to adjust the consistency.

Recommended mixing ratios (by weight):

• Large Grain Microcement: 100:25 (maximum 100:28)
• Medium Grain Microcement: 100:20 (maximum 100:23)

Please note that adding more Liquid B than recommended may slightly lighten the final colour of the Microcement.

Store Microcement in a dry area where the temperature stays above 10°C.

• Do not allow Liquid B to freeze — if it freezes, it cannot be used.
• Keep opened bags of Microcement powder tightly sealed to prevent moisture absorption.

Exposure to cold or humidity can damage the product and make it unusable.

Microcement (Medium and Large Grain) is supplied as a two-component system:

• Component A (Powder): 7 kg
• Component B (Liquid Resin): 2 kg

Both components must be mixed together before application.

Concrete Effect is supplied in 5 kg bags.

Yes, you can!

We offer a Microcement Sample Set that includes Medium Grain Microcement and up to 10 custom colours of your choice.

It’s the perfect way to test different colours and textures to find the ideal Microcement finish for your project.

Yes, you can!

We offer the option to purchase individual components of the Microcement system. You can order:

• Liquid B (resin) separately
• Microcement Powder (A) in two grain sizes: Medium or Large

This is ideal if you only need to restock specific materials for your project.

Yes, we do!

We provide a wide range of professional tools and equipment for working with Microcement, including rollers, trowels, brushes, mixing buckets, and complete application sets.

Whether you're working on floors or walls, we have the right tools to support your project.

Make sure the surface is clean, smooth, and free of imperfections, and protect surrounding areas with plastic drop cloths and masking tape. 

Prime with white wall paint if needed; depending on the surface and desired result, priming can sometimes be skipped. The surface should be uniform, matte, and white before applying limewash.

To mix the paint, add 4 L water, 2 kg Limewash Powder, and 100 g  WB Pigment, then mix thoroughly until fully dissolved. Let the mixture sit for 5 minutes, and remix regularly during application to prevent settling.

Apply the first coat using a fine bristle brush, without overloading it. Work in a criss-cross motion, blending sections wet-in-wet and feathering the edges for a seamless finish. Start from a corner and blend each section as you go.

Allow the first coat to dry for at least 3 hours before applying the next coat. The first layer acts as a base colour, so the final look develops with additional coats. Clean the brush with water between coats and apply subsequent layers in the same way.

For best results, we recommend applying Limewash Paint with a fine bristle brush. We do not recommend using a roller, as it may affect the final finish, and medium or large bristle brushes can leave visible brush strokes.

Yes — applying Limewash on a wall that is not white can change the final colour of the Limewash finish.

No — we do not recommend applying Limewash Paint outdoors.

No — we do not recommend applying Limewash Paint in showers or bathrooms.

No — we do not recommend applying Limewash Paint on floors.

Yes — Limewash Paint can be applied on raw or painted render. If the render is white and raw, you do not need to prime first; simply slightly moisten the surface with water using a spray mist or brush to prevent the paint from drying too quickly.

If the surface is not white (raw or painted), we recommend priming with white wall paint before application to achieve the colour shown on the website. 

Yes — Limewash Paint can be applied on raw or painted bricks. If the bricks are white and raw, you do not need to prime first; simply slightly moisten the surface with water using a spray mist or brush to help prevent the paint from drying too quickly.

If the raw bricks are not white (raw or painted), the underlying colour may change the final Limewash colour. To achieve the colour shown on the website, we recommend priming with white wall paint before application.

Yes — Limewash Paint can be applied on plaster or gypsum. For white raw plaster or gypsum, we recommend priming first with white wall paint to achieve the best colour and finish.

It is also possible to apply Limewash on unpainted lime plaster or unpainted clay plaster without primer, but this may alter the final colour and appearance.

Yes — Limewash Paint can be applied on drywall or plasterboards. If the drywall or plasterboard is white and raw or painted in another colour than white, it should be primed first with white wall paint before applying Limewash.

Yes — Limewash Paint can be applied on mixed or repaired surfaces. If the surface is white and raw or painted in another colour than white, it should be primed first with white wall paint.  

No — we do not recommend applying Limewash Paint on metal surfaces.

Yes — Limewash Paint can be applied on raw or painted terracotta. If the terracotta is white and raw, you do not need to prime; lightly moisten the surface with water before application to prevent the paint from drying too quickly.

If the terracotta is not white (raw or already painted), the underlying colour may change the final Limewash colour. Please note that the long-term durability of Limewash applied on already painted terracotta may vary.

Yes — Limewash Paint can be applied on wallpaper. If the wallpaper is white and raw or already painted in another colour than white, it should be primed first with white wall paint.

Yes — Limewash Paint can be applied on fabrics such as calico and linen. Applying Limewash on fabrics that are not white is possible, but it may alter the final colour.

Yes — Limewash Paint can be applied on wood. If the wood is already paint or raw, it should be primed first with white wall paint. 

Yes — Limewash Paint can be applied on raw or painted stone. If the stone is white and raw, you do not need to prime; lightly moisten the surface with water before application to help prevent the paint from drying too quickly.

If the raw stone is not white (raw or painted), the underlying colour may change the final Limewash colour. To achieve the colour shown on the website, we recommend priming with white wall paint before application.

Yes — Limewash Paint can be applied on concrete. If the concrete is already painted or raw, it should be primed first with white wall paint. Applying Limewash directly on raw concrete without primer may alter the final colour.

No — if you are happy with the result after 1 coat, you do not need to apply a second coat. However, to achieve the typical Limewash look and the finish shown on the website, we recommend applying at least 2 coats.

Check the surface regularly in glancing light by looking across the wall at an angle to spot brush strokes, streaks, or areas with excess paint. If too much Limewash is applied, the surface may dry white and powdery (called lime bloom). If this happens, let the layer dry for 24 hours, then apply a new coat using less Limewash Paint.

Yes — to fix or touch up Limewash, we recommend using a rough sponge to soften the edges into a natural cloud-like shape. Apply Limewash to the area being repaired and feather the edges to blend it seamlessly with the surrounding surface.

Yes — you can combine Limewash Paint colours to create an ombré look. To blend colours softly, use a clean brush with only water to blend the different Limewash shades together.

Yes — you can use different techniques to create different finishes. For example, the drag-down technique (brushing only from top to bottom) creates a natural rain-washed effect.

We recommend mixing 2 kg Limewash Powder with 4 L of water to achieve the effect shown on our website.

Yes — you can adjust the amount of water. Adding more water will make the Limewash more transparent, while adding less water will make it more opaque.

We recommend adding 100 g WB Pigment to a mix of 2 kg Limewash Powder and 4 L of water. You can add more or less pigment, but this will change the colour and opacity of the Limewash Paint.

No — we do not recommend adding Metallic Pigment to Limewash Paint.

Limewash Powder is a mineral-based powder made with enhanced calcium carbonate.

Limewash Paint is designed for indoor walls and ceilings.

We recommend applying Limewash Paint at a minimum temperature of 5°C.

We recommend waiting at least 3 hours between Limewash Paint coats.

Limewash Paint is breathable, absorbs CO₂ while curing, helps regulate humidity, and has a very low VOC content (less than 1%). It has a pH value above 10.5 and is considered a natural, low-emission finish.

Please note that Limewash Paint is not water-resistant and not resistant to abrasion or scratches.

We recommend cleaning Limewash-painted surfaces using a dry cloth for dusting.

Store Limewash Paint between 0°C and 40°C. The shelf life is up to 12 months unopened and up to 6 months after opening. Improper storage conditions can significantly reduce shelf life.

Yes — when you select a coloured Limewash Paint, the WB Pigment needed for colouring is included.

No — we do not recommend applying PU Finish over Limewash Paint, as it will significantly darken and change the colour of the finish.

A Rock Design Wall is a decorative wall finish created using Concrete Effect to achieve a textured, rock-like appearance.

It is designed to replicate the natural look of stone while maintaining a modern, seamless finish.

A Rock Design Wall is created using Concrete Effect applied in 2 layers.

Mixing:

• Mix Concrete Effect powder with water in a 5:2 ratio
  (Example: 5 kg powder with 2 L water)
• Add approx. 2% WB Pigment for color
  (Example: 2 x 100 g pigment for 5 kg powder + 2 L water)
• Do not mix more than 5 kg at once, as the material thickens quickly.
• Working time: approx. 30 minutes

Application:

1. Apply a thin first layer using a trowel.
2. Let it sit for at least 30 minutes.
3. Mix fresh Concrete Effect and dab it onto the wall using two trowels to build texture.
4. Lightly smooth from top to bottom with a clean trowel.
5. Finish by dabbing the surface with a bristly brush to enhance the rock texture.

Each layer requires approximately the same amount of material to achieve the full rock effect.

No, priming is not required before using Concrete Effect.

However, if applying over tiles, Putty Primer can be used to fill grout lines beforehand to reduce the amount of Concrete Effect needed and create a more even surface.

Changing the trowel direction will create a different texture and pattern.

If you move the trowel from bottom to top, the finish will not match the Rock Design Wall texture shown on our website. Consistent top-to-bottom movement is recommended to achieve the intended look.

We recommend using rounded-edge trowels with a maximum thickness of 3 mm when working with our Concrete Effect and creating the Rock Design Wall.

We recommend applying 2 layers of Concrete Effect to achieve the Rock Design Wall texture and finish.

No, we do not recommend using the Rock Design system on floors.

The Rock Design set is intended for wall applications only.

For the Rock Design Wall, 5 kg Concrete Effect and 2 × 100 g WB Pigment are sufficient to cover approximately 3 m².

Coverage may vary slightly depending on texture depth and application technique.

Yes, you can use one trowel and dab the Concrete Effect onto a spatula instead of using two trowels for the second layer.

However, using two trowels is generally faster and more efficient when creating the Rock Design texture.

When working on a large surface, apply the Rock Design in sections from top to bottom.

Concrete Effect sets quickly, so dividing the area into manageable sections helps maintain a consistent texture and prevents the material from drying before finishing the design.

We recommend waiting a minimum of 30 minutes before applying the second layer.

The first layer should be dry before applying the second layer to achieve the Rock Design texture.

There is no maximum time limit between the two layers.

Yes, the first layer of Concrete Effect should cover the entire wall and be fully opaque before applying the second layer.

A complete and even base layer is essential to properly achieve the Rock Design texture.

Yes, the Rock Design system with Concrete Effect can be applied directly over tiles.

Please note that additional material may be required to fill the grout lines. Alternatively, you can pre-fill the grout joints with Putty Primer before applying the Rock Design system for a more even surface.

The smallest Rock Design set available is 5 kg Concrete Effect, which covers approximately 3 m².

We recommend creating the Rock Design Wall with Concrete Effect, not Microcement.

The Rock Design texture is easier to achieve with Concrete Effect because it is a 1-component product. It is also easier to sand and modify if the design ever needs to be adjusted or removed.